JettBet Privacy Policy

At JettBet Online Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit jettbet.club, register an account, or use any of our gaming and betting services. We are operated by Fortuna Games N.V., registered at Seru Loraweg 17 C, Willemstad, Curaçao, licensed under the Curaçao Gaming Authority (license number OGL/2024/112/0974), with Deltaprime Limited acting as our EEA Representative. By using JettBet Casino, you agree to the practices described below.

Information We Collect

When you create an account or use our services, we collect several categories of information to verify your identity, process transactions, and provide a safe gaming environment. We gather this data directly from you and automatically through your interaction with our platform.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address.
• We collect identification documents required for KYC (Know Your Customer) verification, including government-issued ID and proof of address.
• We collect financial information such as payment card details, e-wallet information, and cryptocurrency wallet addresses when you make deposits or withdrawals.
• We track your gaming activity, including bets placed, games played, deposits, withdrawals, and bonus usage.
• We automatically collect technical data such as your IP address, device type, browser version, and session logs when you access our site.
• We may collect communication records when you contact our customer support team via live chat or email.

How We Use Your Data

We use the information we collect for legitimate business purposes related to operating JettBet Casino safely and in compliance with our licensing obligations. Our use of your data is limited to purposes that support your experience and our regulatory responsibilities.

• We use your data to verify your identity and age, ensuring compliance with anti-money laundering and responsible gaming regulations.
• We use your financial details to process deposits, withdrawals, and manage your account balance securely.
• We analyze your gaming activity to personalize bonus offers, including our Welcome Bonus Pack and VIP Program benefits.
• We use contact information to send important account notifications, promotional offers, and updates about our games and tournaments, such as the Pragmatic Play Tournament.
• We use technical data to detect fraud, prevent unauthorized access, and improve the stability of our platform.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on JettBet. These small files allow us to remember your preferences, keep you logged in, and understand how you interact with our games and promotions. You can manage or disable cookies through your browser settings, though this may affect certain features of our site, including access to live chat support or personalized offers.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted partners who help us operate our services effectively. Our commitment to transparency means we only share what is necessary for legitimate operational purposes.

• We share data with payment processors such as Mastercard, Visa, Skrill, Neteller, and various cryptocurrency processors to facilitate transactions.
• We share information with game providers and live dealer studios, including NetEnt, Pragmatic Play, and Evolution Gaming, to deliver gameplay functionality.
• We may disclose data to regulatory authorities, including the Curaçao Gaming Authority, when required by law or as part of compliance audits.
• We work with Deltaprime Limited, our EEA Representative, to ensure compliance with European data protection standards where applicable.
• We may share data with fraud prevention and identity verification services to confirm your eligibility to play.

Data Security

We implement industry-standard security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure. Our systems use encryption technology to safeguard sensitive data during transmission, and we restrict internal access to personal information on a need-to-know basis. While we strive to maintain the highest security standards, no method of electronic transmission or storage is completely secure, and we encourage you to use strong passwords and protect your login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory reporting requirements. Even after you close your account, we may retain certain records related to your transaction history and identity verification for a period required by applicable gaming regulations.

Your Rights

We respect your rights regarding the personal data we hold about you. Depending on your jurisdiction, you may be entitled to the following rights, and we encourage you to contact our support team if you wish to exercise them.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of data processing, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent.

Responsible Gaming and Data Protection

We integrate data protection into our responsible gaming practices. Information related to your deposit limits, self-exclusion requests, and account activity is handled with strict confidentiality and used solely to support safer gambling measures. If you choose to set limits or request a cooling-off period, we ensure this data is processed securely and only accessible to authorized personnel.

International Data Transfers

As we serve players internationally and support multiple currencies including CAD, EUR, AUD, BRL, CHF, HUF, NOK, NZD, PLN, and various cryptocurrencies, your data may be transferred and processed in countries outside your country of residence. We take appropriate steps to ensure that any international transfer of your data is conducted in accordance with applicable data protection laws.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and if we become aware that we have inadvertently gathered data from an underage individual, we will take immediate steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page regularly to stay informed about how we protect your information. Continued use of JettBet Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our support team is available 24/7 via live chat or email at support@jettbet.co. We are here to help you understand your rights and ensure your experience with us remains secure and transparent.